Our dedicated team works closely with you to assess your needs and find the ideal nanny or household staff member who possesses the necessary skills and fits seamlessly into your family’s lifestyle. We believe in personalized service and take pride in our ability to match you with the perfect candidate who shares your values and understands your expectations.
Welcome to Royal Helpers Agency, Home of Nannies!!
We offer placements of Private Household Staff, Child Care Professionals, Home based Care professionals, Private Chefs and Personal Assistants in Private Homes, Palaces, Estates, country wide, for both short and long-term contracts.
Priding ourselves on our premium service and selective recruitment process, going above and beyond what
a domestic recruitment agency provides.
“The only luxury is time. The time you get to spend with your family.”
FINDING THE RIGHT HOUSEHOLD PROFESSIONAL
This is where we assist to ensure the right fit is found, with minimum disruption to your time:
- Qualified candidates that match your needs
2. Security knowing that candidates have undergonethorough background checks and reference checks
3. Candidates with First Aid & CPR training
4. The right candidate that is a good fit for the position
4. Personalised service to ensure your needs are met
What We Do
For our Specialised Services please go to our Services Page for more information.
We specialise in training courses for Domestic workers and Nannies with specific emphasis on Baby and Toddler Care, First Aid and CPR, Learning Through Play aka Stimulation, Home Care and Domestic Cooking.
Why Choose Royal Helpers Agency
What We Offer
- Nanny Sourcing
- CV Vetting
- Nanny Interviews
- Basic Training
- Evaluation of Childcare Skills
- Reference Checking
- Real Time Criminal Checks
- Interview & Trial Sessions
- Legal Documentation (Assistance)
- 3 Month Probation Period
- A Nanny Replacement based on our Service Level Agreements
- Relationship Management, Advice and Feedback regarding your Nanny
- Nanny Training and First Aid Information
Interviewing your child carer
We normally recommend setting up first interviews with your chosen candidates, without the children present. After this, we suggest, where possible, that the nanny meets your children, and family as part of the second interview. We will make all the necessary arrangements, as well as provide advice on how to interview your nanny, if required.
Once you have employed your child carer we work with you to ensure a smooth placement within your family. We will continue to stay in contact to ensure that your employee settles into their role.
For more information, please call us to talk through your options or fill in our registration form and we’ll be in touch shortly.
These are once – off agency / placement fees. These fees do not include the amount payable to the chosen candidate for their time and services.
The once – off placement fee is payable once and if you decide to hire one of our candidates. No fee is payable for just interviewing our candidates.
The placement fee will be payable on receipt of the invoice.
Our Recruitment Process
We see rigorous checking and face-to-face interviews as essential in our search for the very best nannies in South Africa. All of our nannies have had an enhanced background check.
We profile all of our staff in person to make sure all of our nannies work to the highest possible standards. We understand the importance of getting to know all of our nannies and household staff so we can easily match you with the perfect professional. Our aim is always to build lasting relationship.
We Build Lasting Relationships
Royal helpers is the most advanced Online Household & Domestic Staff Recruitment Agency in the domestic and private staff placement service in South Africa. We place, recruit and hire Nannies, Housekeepers, Caregivers ,Cooks, Chauffeurs, temporary Nannies, Weekend Nannies, Live in Nannies, Live out Nannies, Maternity Nannies , Domestic Couples ,Gardeners,Handymen,Office Cleaners ,Au-pairs and many more.
More than 70% of our new clients come through referrals. We do not charge any fees until you hire our candidates. . We provide 8 weeks one time replacement guarantee. You can also trial our candidate for a week before you decide to hire.
Here at Royal Helpers , our main aim is to enhance the well-being of your family, home, or estate by providing you with top-notch, customized services that cater exclusively to your needs. We’ve been in the staffing game for 5+ years, and our crew has got some serious insider matchmaking and screening skills, making us the go-to agency for the best nannies and household staff in town.
What sets us apart is that we genuinely care about our clients and staff. We prioritize building meaningful connections and ensuring everyone feels right at home and valued. You’re in good hands when you join our Royal family!
In today’s dynamic and demanding world, where time holds utmost value, we understand the need for efficiency in every aspect of life. That’s why we commit ourselves to the relentless task of sorting through numerous resumes, conducting interviews with top-notch candidates, and conducting thorough reference checks. We aim to free you from the burden of these time-consuming processes, allowing you to concentrate solely on finding that perfect chemistry with your potential hire.
Testimonials from Happy Families
Cynthia, I just wanted to take a second to thank you for what you do. The process of finding a nanny was grueling and painstaking. At times it seemed impossible. That is, until we decided to try your agency. We loved the candidates you brought to the table. We know that we gave you very little to work with given our current financial situation and that we were asking for a lot. And through all of those hurdles, you paired us with Nicole who far exceeds any expectations we had for not only a nanny, but a person in general. She is phenomenal and we are overjoyed to know that our kids are in great hands. From the bottom of our hearts, thank you Royal Helpers. We sincerely appreciate it.”
Loren L. Parent
"I just wanted to let you know that through this process we interviewed several candidates through Care.com and then of course the candidates you sent over. To put a feather in your hat, the nannies you sent us were immeasurably better in quality, experience and reliability. My wife and I were very impressed with your service and while the fee is higher, we only want the best for our children. We are very excited about Elizabeth being our nanny. Thank you!"
Regards, Janine Van Der Merwe
Hi Cynthia, thank you so much for your recommendation. Pauline is great and my daughter loves her. She treats my baby with such love and patience ❤️ and my home is always clean tidy🥳
Testimonials from Placed Candidates
“My Name is Celiwe Khuzwayo.. I highly recommend Royal Helpers Agency she is one of the Best Agencies in the whole wide world !!! Very professional. I have been with Royal Helpers Agency for 5 years, Should you need a Nanny, Caregiver or Helper, She will help you with a pure heart".
Why Choose Us
We believe in fostering strong relationships, and we encourage continuous feedback and dialogue throughout the process.
With our dedicated team of experts, we take the time to understand your family’s unique needs, values, and routines to make a personalized match that feels like a natural fit.
Thorough Screening & Vetting Process
Each potential nanny candidate must complete a 20-point inspection. They are then cleared after 10 hours of labor by our hiring, screening, and reference/background-checking personnel.
Time Saving & Convenience
We do the heavy lifting for you, conducting thorough screenings, background checks, and interviews to present you with a curated selection of top candidates
Get In Touch Today
Please complete our Online Form with your exact needs and a suitable time that we can visit to assist you with creating a tailored service for your needs.
How To Avoid Domestic Helper Scams:
When you’re looking to hire a helper, nanny, or caregiver, you HAVE to do your due diligence — it’s non-negotiable.
Well, it’s kind of obvious, wouldn’t you say?…
… Whether they’re stay-in or stay-out, your helper will have unfiltered access to your home and all your belongings. That’s more than half of your life, and a lot of everything you’ve worked your butt off to achieve and acquire.
Allowing a stranger that level of access to your life should NEVER be taken lightly. Many domestic agencies in South Africa forego thorough background checks and vetting processes for their talent, which puts you at huge risk when you’re looking to hire some help.
Royal Helpers Agency has taken all this into consideration and, as a result, crafted a vetting process that never lets their clients down.
Royal Helpers Agency runs tough reference checks, experience verification, previous employment confirmation & personal background checks on all Helpers before they are qualified and made available for placement.
These checks are done and repeated at different levels of the Helper’s joining process. Only those that pass the different screening levels make it through to placement, others are disqualified. When a Helper is hired from RHA, the Helper’s full profile is made available to the employer upon hiring.
Criminal Record Check
Criminal records can be legally verified in South Africa using a set of digitally captured fingerprints. Royal Helpers Agency uses MIE’s fingerprint systems to capture and submit fingerprints that are checked against the SAPS database to determine whether a candidate has a criminal record or not.
The verification process takes an average time of one day (24h). All Royal Helpers go through this process.
Where applicable Royal Helpers Center verifies qualifications such as Matric qualifications (post 1992), short-courses, certificates, diplomas, degrees, honours, masters, doctorates and PhDs directly against academic databanks that are held by authority boards including Umalusi, SETA and the National Qualification Register.
This verification is done on request for specific roles where it is important to run a qualification verification.
Royal Helpers identity verification includes checks like ID verification, ID validation, citizenship check, passport validation, visa verification, as well as similar checks relating to temporary or permanent residence permits, asylum seeker or refugee status. This is also done on request.
Online Enquiry Form
Training Registration Form
Get in Touch
061 261 3813